A laptop displaying a website homepage for Earl's Chill & Grill, featuring a logo with the restaurant name and a background pattern of fast food images.

VS.

A MacBook Pro screen displaying a proposed website design for Earl's Chill & Grill, featuring a burger, restaurant logo, and buttons for navigation, with a toggle switch on the right.

Case Study: Website Experience Redesign

Freelance UX Designer
Earl’s Chill & Grill — Website Experience Redesign

Conducted a full UX audit of the existing website, uncovering usability issues related to navigation, content organization, and mobile experience.

Redesigned the information architecture to create a more intuitive browsing experience, making it easier for users to find menu items, access key information, and take action quickly.

Introduced strategic improvements including simplified menu categorization, clearer calls-to-action, and an enhanced location experience with a custom “Visit Us” section.

Blue disposable glove, Nitrile, shown on a product page with stock information and purchase options.
Screenshot of an inventory management system's shopping page displaying three gloves for sale, each with details like stock status, price, and add to cart option.
A vertical diagram with five color-coded sections from top to bottom: light blue, lavender, light pink, cream, and grey. Black arrows point to each section with labels indicating different causes of pain: 'Physical injury', 'Tension or stress', 'Posture and ergonomics', 'Medical condition', and 'Other factors'.

Case Study: Card Anatomy System for Requisition Item Selection

Completed while working as a UX Designer at Infor

Overview:

I designed a reusable card anatomy framework to clarify how information is prioritized and displayed when users add items to requisitions. The goal was to reduce cognitive load and decision errors by clearly separating decision-critical signals from contextual and operational details.

This case study demonstrates how a tiered information model—paired with explicit visual hierarchy rules—can scale across complex item states (e.g., recall, non-stock, kits, substitutes) while remaining scannable, accessible, and implementation-ready. The outcome is a shared system that helps design and development teams make consistent decisions without re-debating layout on every card.

A digital dashboard with various colored sections including Greetings, EDI Errors Outstanding, PO Acknowledgements, Important Links, List of Transactions, and Vendor Volume. Instructions for toggling errors and requests are also present.
Dashboard screen of a data management platform showing user greeting, EDI errors summary, volume chart, and transaction list.
Screenshot of a digital dashboard titled 'Content Lo-Fi Wireframe' showing various sections including a workspace, warnings, transaction lists, vendor volume charts, and links for setting up vendor EDI and managing errors.

EDI Workspace Dashboard

Completed while working as a UX Designer at Infor

Overview:

In an effort to streamline and improve the efficiency of supply chain purchases, I developed an EDI Administrative Workspace that enhances how electronic data is exchanged between our company and its suppliers. The goal was to accelerate the purchasing process by creating a workspace where EDI errors, transactions, and vendor volume data could be easily monitored and addressed, thus reducing the time spent manually processing and reviewing supplier files.

Screenshot of a digital interface with colorful icons, text lists, and a user profile section on the right. The left side shows module icons with labels, the middle contains lists labeled 'Module Icons Needed,' 'Styles to Try,' 'Size,' and 'Colors,' and the right side displays a user profile panel with options like 'Welcome, Paul French,' a search bar, and navigation links.

Web Application Icon Uplift

Completed while working as a UX Designer at Infor

Overview:

In my role as a UX designer, I was tasked with creating key design assets for the financial and supply chain modules of our ERP software. These assets were aimed at enhancing user interaction, improving efficiency, and making complex processes easier to navigate for users across the financial and supply chain sectors.

Promotional graphic for Plant Chicago Ask & Give Tool with mobile app screenshots, featuring app interface and logo, date 05/06/2022, and author Krystle Mullin.

Asks & Gives Tool

Client: Plant Chicago

Project Brief: Create a way to facilitate the non-monetary exchange of materials and skills between business owners who participate in Plant Chicago’s Circular Economy Leaders Network (CELN).